ABOUT CHARTER SENIOR LIVING
OF Mallard Cove
Navigate Senior Living the Right Way
Find excellent living and care at Mallard Cove.
Owned by Charter Senior Living, discover Assisted Living and Memory Care in Mallard Cove, Ohio, that enhance the human spirit.
Choosing a Charter Senior Living community means working with and developing relationships with experienced professionals in senior care who strive to improve the quality of life for residents and their families each day.
Our senior living services set us apart from other care facilities because we provide a true sense of community and personalization to older adults with specific needs and wants. In fact – we don’t even refer to ourselves as a “facility.” The warm, meaningful relationships cultivated and nurtured among residents, staff, leadership and families create a homelike neighborhood in Mallard Cove you won’t find anywhere else.
We specialize in two important care levels and lifestyles – Assisted Living and Memory Care. Whatever you seek from senior living for yourself or a loved one, know that when you step foot into a Charter Senior Living community, you’ll be welcomed with open arms, treated like family, and feel comfortable in a place where you’ll find the best Assisted Living and Memory Care services.
Our philosophy is simple: Do the right thing for residents, whatever it takes. Our entire organization is dedicated to making sure that every person who calls Mallard Cove home will live their absolute best life, every single day.
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Who we are
Charter Senior Living is a family-owned senior living organization with a successful record of providing high-quality lifestyles to seniors and their families. At Charter, we offer the lifestyle, support and care our residents want – and need. Our goal is to demonstrate unwavering commitment to residents and their families every day while serving with heart, purpose, courage and fun.
YOUR GO-TO COMMUNITY FOR ASSISTED LIVING & MEMORY CARE
Leading an independent life with dignity is important for older adults. Here, you have the freedom to live as you choose in Assisted Living, with convenient and enriching services and amenities.
Throughout the aging process, we all could also use some additional support. Find just that, with the extra touch of personalization, in our Assisted Living neighborhood. Our team works with residents and their loved ones to customize a daily schedule based on their lifestyles and preferences and will supervise all activities of daily living (ADLs) needed for the individual to enjoy a purposeful life.
What we offer
We also welcome prospective residents and families to take advantage of our Short-Term Stays (Respite Care). This is a great way to get to know the Mallard Cove team, explore our community, and become immersed in every service we offer to full-time residents without making any sort of long-term commitment.
There are exceptional tangibles to experience, but what makes us stand out from other senior living communities are the intangibles. The only way to sense the true difference is to come visit our community for yourself.
MEET THE LEADERS WHO MAKE THE DIFFERENCE
Are you curious about how Charter Senior Living operates and what makes our communities stand out? We’re your resource for understanding senior living options and will happily answer any questions you may have.
If you or your loved one could benefit from Assisted Living and Memory Care, start your next chapter at Charter. Rest confidently knowing that each day will be met with a sense of purpose guided by happiness, health and compassion.
Contact us today to learn more about our Assisted Living and Memory Care community.
Your loved ones are always welcomed with open arms. Visit us for a tour at your convenience and feel the Charter difference.
Kelli Carroll – Executive Director
With 16 years of dedicated service at Mallard Cove, Kelli has worked her way from caregiver to Executive Director, embodying a deep commitment to the happiness and safety of every resident. Her journey is a testament to her unwavering dedication and passion for senior care. Kelli is supported by her loving husband, Tommy and two daughters, Kelsey, and Makenna. Kelli enjoys hanging out with her family, planning trips/traveling, listening to music, and camping.
Brooke Sesher – Sales & Marketing Director
Brooke has served as community leader and regional sales specialist for the past 10 years. She attended Northern Kentucky University with a focus on Business Administration and Marketing. It has been her privilege to work with the senior population as they navigate their choices for community living and care options.
Her role at Mallard Cove allows her to be a resource for families, to educate them, and to empower them while making decisions about their future. What she loves most about her work is getting to learn about each senior and their life story, building relationships with families, and watching residents flourish after their transition to community living. She loves being part of a team with truly enhances the human spirit!
Chloe Reaves – Life Enrichment Director
As the Life Enrichment Director at Mallard Cove, Chloe leverages a diverse background in customer service and hospitality to create engaging and memorable experiences for our residents. With a passion for crafting, painting, and organizing themed events, Chloe brings creativity and warmth to every aspect of community life. At home, Chloe is supported by a loving family, including two children and a fiancé, who not only cheer on all endeavors but also actively volunteer at many of the events held at Mallard Cove. A 90s kid at heart and an advocate for connection and fun, Chloe is dedicated to making each day at Mallard Cove memorable.
Lisa Cromer Jones – Memory Care Director
Lisa has been in the healthcare field for over 30 years, 27 years as a nurse with experience in various disciplines of nursing, her passion being memory care. She is married, has two children and two fur babies. She is very involved in her church and enjoys teaches Sunday School for adorable toddlers. In her spare time she enjoys spending time with family, cooking/entertaining, attending concerts with her kids, and reading. She is also addicted to Hallmark Christmas movies!
Jessica Wilson – Community Relations Director
Jessica is thrilled to pursue her passion for helping seniors as the Community Relations Director at Mallard Cove. Jessica began her career in healthcare as and STNA in 2008, she also has experience in human resources, external marketing, and long-term care. She loves being a community outreach specialist where she can educate the public and help seniors live more independently. Being a resource for those in need is what inspires her to continue learning and developing her talents through continued education and leadership roles. Jessica is excited to meet your family and help you navigate your senior living options.